15 years providing quality Call Center/ BPO Services !

SkyCom has experience agents in most verticals and supports small, medium and large organizations. Skycom is an American BPO with call centers in the US, Latin America and the Philippines. Our locations allow us to provide our clients with a wide variety of services with the greatest cost advantages. Skycom also complies to all PCI, HIPPA and ISO certifications.

Skycom has over 9 verticals and 30 lines of business :

Healthcare – Financial – Technology – Wireless – ISP – E-commerce – Utilities – Insurance – Retail – Collections – Back Office – Support – Others…

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Security & Infrastructure

Our sites are built to Class A standards and are both PCI and HIPAA compliant. We also have a IDCA certified data center on each site.  


Our management team consists of industry veterans in every vertical. Skycom has American management in every offshore site we operate from.


Our Passion & People

We have over 1,900 of the best BPO agents in the industry.  In our community we are known to employ only the best of the best.

  ” Skycom is the outsourcing company that brings together the right culture , experience and pricing “



“We were expanding our business and hence looking for additional operational support when we came across SkyCom. They quickly showed us that they had the professionalism, skills and resources in place that we needed. We started with just 10 agents now we feel they are a extension of our company .”

Elena Cozac

Operation Manager, Impro Corp

“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that was previously spread out across all our clinics. With SkyCom managing our Tier 1 patient care we have become more efficient and organized with our customer data.”

James Aviles

Director of Operations , Healthpointe

Rick Delgadillo

Rick Delgadillo

Project On -Boarding Manager

Yolanda Ferrufino

Yolanda Ferrufino

Account Manager

Luis Nicot

Luis Nicot


Skycom operates 7 Call Centers in the US, Latin America and the Philippines and has more than 30 specialized lines of business ! 

american call center - Skycom - bpo call center

509 Courvoisier Centre II,
601 Brickell Key Drive,
Miami, FL, USA

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Blvrd. Orden De Malta, Calle El Boquerón #5, Antiguo Cuscatlán, La Libertad

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2da calle 7-93 zona 14, Edificio Plaza Las Conchas, 6to nivel

 One of our specialist, will personally take your call or respond to your inquiry right away ! 


(844) 240-0079   


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Roger Falkenstein

Roger Falkenstein

VP Sales

Some of our largest customers are