Your trusted outsourcing partner

Our value proposition

Founded in 1999 in Miami, FL. our main focus is helping our customers lower their operational cost while increasing their outsourcing quality. Being an American company operating Nearshore call centers gives us an upper hand compared to our competitors. Our family management style combined with our tecnology and experience makes us a one of a kind value proposition.

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Security & Infrastructure

Our sites are built to Class A standards and are both PCI and HIPAA compliant. We also have a IDCA centified data center on each of our sites.  Our customers range from financial institutions to healthcare systems and credit bureaus, where data security is always a top priority.

Experience

SkyCom has been providing outsourcing solutions for well over 15 years.  Our management team is built with U.S. veterans deeply experienced in a variety of industries.  Fortune 500 companies look to us when they realize that bigger competitors simply don’t offer the quality and low attrition scores our organization can deliver.

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Our DNA

SkyCom was founded with the belief that both a partnership approach with out customers and creating a family environment with our employees will only lead to success.  All staff members share in SkyCom’s success and growth.  We are known in our communities to employ only the best from the best.

Testimonials 

“We were expanding our business and hence looking for additional operational support when we came across SkyCom. They quickly showed us that they had the professionalism, skills and resources in place that we needed. With the proximity to the U.S. and the dollarized economy El Salvador was also strategically a perfect location for us.”

Elena Cozac

Operation Manager, Impro Corp

“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that was previously spread out across all our clinics. With SkyCom managing our Tier 1 patient care we have become more efficient and organised with our customer data.”

James Aviles

Director of Operations and Technology, Healthpointe

Our family

Rick Delgadillo

Rick Delgadillo

VP of Business Development

Giovanni Scalia

Giovanni Scalia

CEO

Luis Nicot

Luis Nicot

President

509 Courvoisier Centre II,
601 Brickell Key Drive,
Miami, FL, USA

Blvrd. Orden De Malta, Calle El Boquerón #5, Antiguo Cuscatlán, La Libertad
2da calle 7-93 zona 14, Edificio Plaza Las Conchas, 6to nivel

Rick VP of sales will contact you right away!

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