Skycom - Your Onshore & Nearshore Call Center Experts
Focus on your business while saving and increasing quality of service by outsourcing with SkyCom!
SkyCom is an American Call Center with both Onshore and Nearshore locations. The proximity of our Nearshore locations allows us to provide our clients with the greatest cost advantage while adhering to native english and the highest quality standards that clients would expect from any partner.
Being a mid-size center (1,000 seats) allows us to take a family oriented approach that helps us have a high retention rate, while at the same time partner with our clients and provide an extension of their company in our sites !
Give your customers a support that exceeds their expectations !
Security & Infrastructure
Our sites are built to Class A standards and are both PCI and HIPAA compliant. We also have a IDCA certified data center on each of our sites.
SkyCom has been providing outsourcing solutions for well over 15 years. Our management team consists of industry veterans.
Our Passion & People
All Staff members are required to have more than 5 years in the industry. In our community we are known to employ only the best of the best.
” If you are looking for 3 to 200 quality quality agents, Skycom is your best bet “
Onshore: We employ the best talent possible in the US.
Nearshore: You save 200k – 300k each year for every 10 agents you hire!
“We were expanding our business and hence looking for additional operational support when we came across SkyCom. They quickly showed us that they had the professionalism, skills and resources in place that we needed. We started with just 10 agents now we feel they are a extension of our company .”Elena Cozac
“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that was previously spread out across all our clinics. With SkyCom managing our Tier 1 patient care we have become more efficient and organized with our customer data.”James Aviles
VP Of Business Development
VP Of Operations
Our Call Centers in the US and Latin America.
509 Courvoisier Centre II,
601 Brickell Key Drive,
Miami, FL, USA
Blvrd. Orden De Malta, Calle El Boquerón #5, Antiguo Cuscatlán, La Libertad
2da calle 7-93 zona 14, Edificio Plaza Las Conchas, 6to nivel