Skycom The leading outsourcing BPO With Offices in Costa Rica.
SkyCom is an American BPO with call centers in the US, Latin America and the Philippines. Our locations allow us to provide our clients with a wide variety of services with the greatest cost advantages. Skycom also complies to all PCI, HIPPA and ISO certifications.
For over 15 years Skycom has been provinding services in most verticals :
Healthcare, Financial, Technology, Wireless, Internet, Ecommerce, Utilities, Insurance, Others…
Security & Infraestructure
Our sites are built to Class A standards and are both PCI and HIPAA compliant. We also have a IDCA certified data center on each site.
SkyCom has been providing outsourcing solutions for well over 15 years. Our management team consists of industry veterans.
Our Passion & People
We have more than 1,800 of the best BPO agents in the industry. In our community we are known to employ only the best of the best.
” Skycom is the best midsize BPO that caters to every industry and gives the highest attention to detail “
“We were expanding our business and hence looking for additional operational support when we came across SkyCom. They quickly showed us that they had the professionalism, skills and resources in place that we needed. With the proximity to the U.S. and the dollarized economy El Salvador was also strategically a perfect location for us.”Elena Cozac
“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that was previously spread out across all our clinics. With SkyCom managing our Tier 1 patient care we have become more efficient and organised with our customer data.”James Aviles
VP of Business Development
Rick has a diverse background with a wealth of experience in the industry and holds a computer science degree from Florida Metropolitan university. He is constantly supporting many of SkyCom's departments across the board and is driven by excellence. He has a passion for motorbikes and takes every opportunity to go for a ride with his son.
Yolanda has a major in Linguistics and Languages and has been working in the customer services industry for over 5 years. She stays on top of industry news and ensures her team works with the commitment and competence needed to deliver. Yolanda enjoys time in nature with her dogs when not in the office.
Luis joined SkyCom in 2016 and is a seasoned revenue cycle consultant with over 30 years’ experience and holds an MBA in Healthcare Administration. He thrives on exceeding customer’s expectations and when not in the office he is riding his motorbike down US1 or playing some tunes on his guitar.
Skycom operates 7 Call Centers in the US, Latin America and the Philippines.
509 Courvoisier Centre II,
601 Brickell Key Drive,
Miami, FL, USA
Blvrd. Orden De Malta, Calle El Boquerón #5, Antiguo Cuscatlán, La Libertad
Your Title Goes Here
2da calle 7-93 zona 14, Edificio Plaza Las Conchas, 6to nivel