Skycom -The Leading Call Center in El Salvador And Latin American.

SkyCom is an American BPO with call centers in Colombia, Central America and the Philippines. Our locations allow us to provide our clients with a wide variety of services with the greatest cost advantages. Skycom also complies to all PCI, HIPPA and ISO certifications.

For over 15 years Skycom has been provinding services in most verticals :

Healthcare, Financial, Technology, Wireless, Internet, Ecommerce, Utilities, Insurance, Others…

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Security & Infraestructure

Our sites are built to Class A standards and are both PCI and HIPAA compliant. We also have a IDCA certified data center on each site.

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Experience

SkyCom has been providing outsourcing solutions for well over 15 years. Our management team consists of industry veterans.

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Our Passion & People

We have more than 1,800 of the best BPO agents in the industry. In our community we are known to employ only the best of the best.

” Skycom is the best midsize BPO that caters to every industry and gives the highest attention to detail “

“We were expanding our business and hence looking for additional operational support when we came across SkyCom. They quickly showed us that they had the professionalism, skills and resources in place that we needed. With the proximity to the U.S. and the dollarized economy El Salvador was also strategically a perfect location for us.”

Elena Cozac

Operation Manager, Impro Corp

“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that was previously spread out across all our clinics. With SkyCom managing our Tier 1 patient care we have become more efficient and organised with our customer data.”

James Aviles

Director of Operations and Technology, Healthpointe

Rick Delgadillo

Project On -Boarding Manager

Rick has more than 20 years supporting the largest and most complex outsourcing deals in the industry. Most of the customers he lead were Fortune 100 companies. The main reason he decided to join Skycom was the family oriented environment.

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Yolanda Ferrufino

Account Manager

Yolanda has a major in Linguistics and Languages and has been involved for over 15 years in management of the largest outsourcing companies across the world. She is highly motivated and joined Skycom because of its internal growth .

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Luis Nicot

President

Luis joined SkyCom in 2016 and was a director for Outsourcing Services in Accenture for many years. He lead the biggest customers in Accenture and saw the opportunity to grow the outsourcing company he always dreamed of.