Healthcare Call Center Services:
A Modern Healthcare article dated 06/14/2018 states that healthcare costs are increasing at an unsustainable pace for consumers. A second MH article dated 10/5/2017 reports that outsourcing patient and payer interaction is paying off for many providers and payers across the country. As well, vendors and vendor partners are in many cases better suited to manage certain processes than many provider and payer-based operations. Given the fact that operational costs are quickly outpacing reimbursements, it is only a matter of time before all providers look for innovative ways to reduce costs.
SkyCom Healthcare is a FL incorporated Patient Contact Center & BPO with service locations in the US and Latin America. We service all US health care entities, to include hospitals, physician groups, third party vendors and payers with full spectrum revenue cycle services. We also specialize in patient intake and VOB services for behavioral health providers.
Our staff is 100% bilingual and trained by top US revenue cycle professionals. We operate in Class A facilities with best in class technology with all appropriate certifications (HIPAA/PCI-DSS).
Because of our low labor costs, we are able to reduce client operational and collection costs up to 50%. For every one revenue cycle FTE in the US, we can quickly staff up to 4 FTE’s on our end for the same price and provide you with the expanded bandwidth you need.
Healthcare srvices we currently provide:
- Patient Intake – Scheduling
- Patient Care Assessments
- Patient Pre-Registration
- Verification of Insurance Benefits
- Insurance Eligibility
- Insurance Pre-Certifications / Authorizations
- 837 Claim Billing
- 835 & 277 Claim Follow-up
- Small Balance AR Recovery
- Medical Record Requests
- Cash Posting
Some of our value adds on our Healthcare Call Center:
- 100% bilingual
- Low labor costs
- Staff trained by industry experts
- Quick implementation and scalability
To learn more about unique healthcare services and BPO, please call us at (844) 240-0079 or fill out the form below and we will be in touch with you shortly.
Get to know us
Luis joined SkyCom in 2016 and is a seasoned revenue cycle consultant with over 30 years’ experience and holds an MBA in Healthcare Administration. He thrives on exceeding customer’s expectations and when not in the office he is riding his motorbike down US1 or playing some tunes on his guitar.