E-commerce / retail


With shopping cart abandoning rates averaging near 70%* an e-commerce online support service can help you maximize your website conversions.

When you sell goods and services online, SkyCom can be there 24/7 to help remove your customer’s doubts and uncertainties and make it easy for them to buy what you have to offer.

Whether by phone or chat, our friendly and professional customer experience associates will guide your website visitors to checkout.

We are PCI compliant and have extensive experience in taking payments from customers.

With our bilingual agents you can rest assured that your customers can get the service they need in the language they feel more comfortable with to achieve a higher completion rate.

To learn more about services we could offer to your industry please visit our ‘services’ section, call us at (844) 240-0079 from the U.S. or fill out the form below and we will be in touch shortly. * https://baymard.com/lists/cart-abandonment-rate

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Get to know us

Giovanni Scalia

Giovanni Scalia


Gio founded SkyCom and has been the company CEO ever since. He also manages the real estate portfolio and serves as board member for the Carbonell group. Giovanni sees his colleagues as extended family members and promotes family values in his business ventures. He spends his free time in his cabin or playing with one of his 2 dogs.

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