About UsBusiness process innovators.
SkyCom Business Process Innovators have over 15 years helping businesses of all sizes become more efficient and lower operational costs. SkyCom started operations in Canada when its founder’s saw a need to create a quality outsourcing company that could help Canadian corporations lower costs while keeping great customer satisfaction. Skycom is now know to provide the best value proposition with talented agents, technology and price point.
WHY SKYCOM? SkyCom has a wide variety of options: Onshore, Nearshore and Offshore business process outsourcing (BPO). We are located in the best outsourcing cities around the world to ensure quality and competitive costs structure to our customers.
SkyCom has experienced staff in various verticals. Each agent goes trough a lengthy industry certification process. SkyCom also has American industry veterans on each of our call centers around the globe. SkyCom main command center is in Miami Fl were we monitor all agents KPIs. Our proprietary software lets us Hire, Manage and track every aspect of our Onsite and work form home staff.
Some of our locations outside the US:
HIPAA IDCA Certified Data Center ISO 9001PCI
EXCEPTIONAL EXPERIENCE & ENGLISH
TECHNOLOGY & INFRASTRUCTURE
“We did a lot of research before we decided to outsource . As a medium sized company we needed to find the perfect partner willing to help us grow. We started with a small team, helping us to set KPIs, ramp up and deliver expected results. SkyCom has been the perfect partner for our company. We grew rapidly thanks to their team, processes and facilities. We are now more profitable thanks to SkyCom.”