About UsBusiness process innovators.
SkyCom Business Process Innovators have over 15 years experience helping businesses of all sizes become more efficient.
WHY SKYCOM? SkyCom offers you infinite possibilities for Onshore, Nearshore and Offshore business process outsourcing (BPO). Our main command center is in Miami Fl were we manage every agent around the globe our proprietary software lets us Hire, Manage and track every aspect of our Onsite and work form home agents.
HIPAA IDCA Certified Data Center ISO 9001PCI
EXCEPTIONAL EXPERIENCE & ENGLISH
TECHNOLOGY & INFRASTRUCTURE
Our call centers across the world are PCI and HIPPA certified. Our work from home agents go through a rigorous certification and contractual process.
“We did a lot of research before we decided to outsource, everyone says it can be risky. As a medium sized company we needed to find the perfect partner willing to help us grow. We started with a small team, helping us to set KPIs, ramp up and deliver expected results. SkyCom has been the perfect partner for our company. We grew rapidly thanks to their team, processes and facilities. We are now more profitable thanks to SkyCom.”
Our command center is based in Miami FL. From it we can see every agent logged into our systems where we track all performance and KPIs