About UsBusiness process innovators.
For more than 15 years, SkyCom Outsourcing has been helping businesses of all sizes become more efficient and lower operational costs. SkyCom’s founder saw a need to create a quality outsourcing company that could help businesses lower costs while maintaining customer satisfaction. With talented, hardworking agents, SkyCom is now the best value in the market!
By outsourcing with SkyCom, your company can benefit in many ways:
-No training and development costs
-Employee lawsuit protection
-No licensing costs
-No setup fees or additional costs
-Fast ramp-up with certified agents
SkyCom offers a wide variety of options: onshore, nearshore and offshore business process outsourcing (BPO). We are located in the best outsourcing cities in the world to ensure quality service and competitive costs. We also have AI tools that help our customers save even more money.
SkyCom has an experienced staff in various industries. Each agent is subjected to a lengthy industry-certification process. SkyCom also employs experienced American management in each of our call centers around the globe.
SkyCom’s command center is in Miami, Fla., where we monitor the productivity of all of our agents. Our proprietary software allows us to hire, manage and track every aspect of our onsite and work-from-home staff.
Some of our locations outside of the U.S.:
HIPAA IDCA Certified Data Center ISO 9001PCI
EXCEPTIONAL EXPERIENCE & ENGLISH
TECHNOLOGY & INFRASTRUCTURE
“We did a lot of research before we decided to outsource. As a medium-sized company we needed to find the perfect partner willing to help us grow. We started with a small team, and ramped up fast by outsourcing most of our departments. SkyCom has been the perfect partner for our company. We grew rapidly thanks to their experience, processes and technology. We are now more profitable thanks to SkyCom.”