Customer Support Services

Customer Support Services

To grow a business through customer retention is cheaper and more effective than constantly having to acquire new ones. By making it easy for your customers to get in touch through any channel they desire, at any time of the day, SkyCom can help you achieve your customer satisfaction levels at affordable rates.

Our training focuses on implementing your operational standards, meeting your organization’s requirements to satisfy your customer base. Our agents are bilingual so that your customers can communicate in the language they feel most comfortable using.

We’ll work with you to choose the plan that fits your needs and through our hi-end and secure systems you will also receive up to date reports so you can constantly stay on top of the performance of your team. You can easily follow your team’s work through our live data feed, monthly business reviews, listening in on calls and having access to recordings.

To find out more please call us on (844) 240-0079 from the U.S. or fill out the form below and we will be in touch shortly.

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Get to know us

Daniel Quevedo

Daniel Quevedo

CFO

Danny has a strong process oriented background with an engineering degree from University of Waterloo and 10 years in various positions in the industry. He passionately leads his team holding SkyCom’s value of ‘respect’ close at heart and finds his drive in life from his family and playing sports.

Customer Support Services
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