Our Services

Inbound/Outbound

We have experts in most verticals and provide 24/7 support for our partners here in the US and Canada looking for quality support.

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Back Office

We have helped our customers all around the world with chat, e-mail, IT, Interpreting, Reporting and data entry for over 15 years.

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Collections

All of our sites are HIPPA and PCI compliant. Skycom is a recognized leader in revenue cycle operations throughout the Us and Canada.

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benefits

“We are constantly working with the latest techniques, certifications and countries to give the best results over our customers investment. If you are looking to outsource from 5 to 200 quality agents look nowhere else.”                                    

Giovanni Scalia  CEO


Nearshore Benefits

  • Direct flights from various cities in the US, two hours from Miami FL.
  • Central Standard Time Zone
  • 100% Dollarized economy (no exchange rate variation)
  • High quality labor at affordable costs
  • Native English labor force with BPO experience
  • BPO tax exemptions which help lower costs
  • Low inflation rate– 3.5% per year
  • AAA Rating internet & physical infrastructure

SkyCom Benefits

  • More than 2000 agents in 6 different sites !
  • PCI and HIPPA Certified operation.
  • American Management Team with over 30 years of  BPO experience
  • State of the art buildings complete with top of the line IT infrastructure
  • Pioneers in Nearshoring.
  • Sites are owned by US.
  • Family oriented business with the lowest attrition rate in the industry
  • All our sites are situated in prime locations and have more than 40,000 sf each

What People Are Saying About Us

“After visiting hundreds of call center providers we finally chose Skycom. I was extremely impressed with SkyCom and how they incorporate family values into the industry this is something most providers can't offer. They were also in line with the pricing we were looking for."

YourTel Wireless

( "Dale Schmick - COO" )

“ What a great mid-size company to work with. After my 35 years in the industry, I have never found the attention to detail, low attrition and talent that is provided by Skycom. We Have been 7 years doing business with them and still see a long lasting partnership."

Terracom Inc.

( "Susan Grant - President" )

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