Your trusted midsize BPO partner
Our value proposition
We understand security comes on the top of your list so we take pride in our secure networks which are also PCI and HIPAA compliant.
Proximity to U.S mainland, operating in convenient timezones for your business needs and within no more than 5 hours distance to any major U.S. city.
By working with our nearshore teams your business can benefit from operational cost savings with high quality standards.
We are a highly process driven organization adaptable to your business needs.
All our locations operate in a U.S. dollar economy so you need not worry about exchange rate fluctuations.
With our bilingual agents you don’t need to manage separate teams to deliver services in the language most convenient to your clients.
“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that was previously spread out across all our clinics. With SkyCom managing our Tier 1 patient care we have become more efficient and organised with our customer data.”James Aviles
Danny has a strong process oriented background with an engineering degree from University of Waterloo and 10 years in various positions in the industry. He passionately leads his team holding SkyCom’s value of ‘respect’ close at heart and finds his drive in life from his family and playing sports.
Gio founded SkyCom in 2006 and has been the company CEO ever since. He also manages the real estate portfolio and serves as board member for the Carbonell group. Giovanni sees his colleagues as extended family members and promotes family values in his business ventures. He spends his free time in his cabin or playing with one of his 25 dogs.
Luis joined SkyCom in 2016 and is a seasoned revenue cycle consultant with over 30 years’ experience and holds an MBA in Healthcare Administration. He thrives on exceeding customer’s expectations and when not in the office he is riding his motorbike down US1 or playing some tunes on his guitar.