Our Services

Partnership

SkyCom is also happy to work with fellow call centers and create a web of partnerships all over the world!

Call Center & Services

Skycom is the leading bilingual contact center in Latin America, making it a natural choice for our nearshore clients!

Seat Leasing

We are proud to provide OPTIONS to our clients! Are you looking to set up a call center in our host countries?

benefits

Nearshoring: You might find it surprising that most of our agents have traveled to the US and have lived there part of their life. Add to this that some countries in Central America have also a dollarized economy and that we are in the same time zone, at only 2 hours away from Miami and 3 from Texas. The main idea is that your customers won’t even tell they are being answered outside of the United States.

 

Nearshore Benefits

  • Direct flights from various cities in the US
  • CST Time Zone
  • Dollarized economy since 2000
  • Discounted labor costs
  • High Bilingual Population – Spanish/English
  • BPO tax exemptions
  • Low inflation – 3.5% per year
  • Reliable internet & physical infrastructure

 

SkyCom Benefits

  • Impeccable track record representing more than 30 companies across the world
  • Local partnerships that have presence in Latin America for over 100 years
  • Contact Center staff with over 20 years of combined BPO experience
  • State of the art buildings complete with top of the line IT infrastructure and security features
  • US certified processes with a local touch – which provides industry low attrition rates
  • Ownership of numerous buildings – reaching a total buildup of 6000 seats
  • Redundant sites in El Salvador, Guatemala, and Chile

What People Are Saying About Us

“I get to visit our operation with SkyCom once a month and what a great mid size company to work with. The attention to detail, low attrition and talent that is provided is incredible comparing it with much larger providers!”

Susan-Grant_Terracon - Testimon

Terracom

( Susan Grant )

“After visiting most Latin America countries looking for the right near shore partner, I was extremely impressed with SkyCom and how they incorporate family values in to the industry. I was equally impressed with the English level and infrastructure that can be found in central america.

Dale Schmick - YourTel COO - Testimon

YourTel COO

( Dale Schmick )

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