Skycom is the only call centre that helps other companies and call centres establish in latin america. since we know the learning curve can be costly specifically in this industry!
Skycom is the leading bilingual contact center in Latin America, making it a natural choice for our nearshore clients!
Nearshoring: You might find it surprising that most of our agents have traveled to the US and have lived there part of their life. Add to this that some countries in Central America have also a dollarized economy and that we are in the same time zone, at only 2 hours away from Miami and 3 from Texas. The main idea is that your customers won’t even tell they are being answered outside of the United States.
“I get to visit our operation with SkyCom once a month and what a great mid size company to work with. The attention to detail, low attrition and talent that is provided is incredible comparing it with much larger providers!”( Susan Grant )
“After visiting most Latin America countries looking for the right near shore partner, I was extremely impressed with SkyCom and how they incorporate family values in to the industry. I was equally impressed with the English level and infrastructure that can be found in central america.( Dale Schmick )